Gift Wrapping & Message
Add a Touch of Elegance with Our Gift Wrapping Service
Surprise someone special with a beautifully wrapped Willow Bay gift. Each package includes luxurious Willow Bay wrapping paper, a coordinating ribbon, and a stylish card (in a matching envelope) featuring your personalised message. Perfect for making any occasion unforgettable.
At Willow Bay, our customers are our number one priority. We take pride in our service standards and welcome any questions, feedback or concerns. We're always ready to help!
We do not offer returns or exchanges on sale items.
Full priced items are eligible for an online store credit. Store credit is valid for 12 months from the date of issue. Item must be returned within 14 days from the date you received your order. Costs to return the item are the responsibility of the customer.
To initiate a return please submit your details here: https://rs7mvlol.paperform.co
For manufacturing faults we offer a 12-month manufacture guarantee. If you receive an item you believe is faulty please contact us to initiate a return.
